1. Who this policy covers
This policy describes personal information handled through the Juvios website at juvios.com. For questions about that information or to make a privacy request, contact hello@juvios.com.
Client campaigns may involve separate data-processing arrangements. External sites, social media platforms and HeadHunt Pro are subject to their own privacy notices.
2. Information collected
We receive information you choose to provide when you contact us or request a consultation.
- Contact form: full name, email address, optional phone number and message.
- Consultation form: full name, email address and any company name, phone number, country, website, business type, service interests, monthly budget and message you provide.
- Communications: information contained in follow-up correspondence.
- Technical information: hosting and security providers may process IP addresses, browser or device details, request information and security signals. Tracking tools may collect additional information depending on the tags configured.
3. Why information is used
Information submitted through the forms is used to assess your enquiry, respond to you, discuss services and arrange a consultation. Technical information supports delivery of the website, error diagnosis and abuse prevention.
Where applicable data-protection law requires a legal basis, responding to an enquiry may rely on steps taken at your request before a contract or a legitimate interest in handling business enquiries. Service delivery may rely on a contract, legal obligations may require certain records, and optional tracking or marketing may require consent. The appropriate basis depends on the activity and applicable law.
Submitting an enquiry is not, by itself, consent to unrelated promotional messages.
4. Storage and service providers
Contact and consultation submissions are saved in our hosted database through Lovable Cloud. Cloudflare Turnstile checks form submissions to help prevent automated spam. Google Tag Manager is installed to manage website tags; the manager itself is not a complete list of the analytics or advertising tools that may be configured in its container.
Hosting, security and other providers may process information to deliver their services. Their privacy notices apply to their own processing. We may also disclose information when required by law or to protect legal rights.
5. International processing
Juvios works with businesses in multiple countries and uses third-party hosted services. Your information may be processed outside the country where you live. Where applicable law requires transfer safeguards, those safeguards must be established for the relevant processing. Contact us if you need details about a particular transfer or provider.
6. Retention and security
Retention depends on the purpose of the enquiry, any resulting client relationship and applicable recordkeeping obligations. Contact us to request deletion or to ask about the retention of your information. A deletion request may be subject to legal obligations or a continuing need to establish, exercise or defend legal claims.
Website forms validate input and use bot verification. No internet transmission or storage system is completely secure. Please avoid submitting sensitive personal information or account passwords through the forms.
7. Your privacy rights
Depending on your location and applicable law, you may have rights to access, correct, delete or receive a copy of your personal information; restrict or object to processing; or withdraw consent where processing relies on it. These rights may have legal exceptions.
Email hello@juvios.com with your request and enough information to identify the relevant enquiry. We may need to verify your identity before acting. You may also complain to the data-protection authority in your jurisdiction.
Questions about this policy? hello@juvios.com